1. Introduction
Welcome to Commentkey ("Company," "we," "us," or "our"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services (collectively, the "Service").
By accessing or using the Service, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Service.
2. Information We Collect
2.1 Information You Provide
- Account registration information (name, email address, password)
- Profile information from LinkedIn OAuth (name, email, profile URL, profile picture)
- Campaign content and settings you create
- Payment and billing information (processed by Stripe)
- Communications with us (support requests, feedback)
2.2 Information Collected Automatically
- Device information (browser type, operating system, device identifiers)
- Log data (IP address, access times, pages viewed, referring URLs)
- Usage data (features used, actions taken, interaction patterns)
- Cookies and similar tracking technologies
2.3 Information from Third Parties
- LinkedIn profile information (via OAuth authorization)
- Google account information (via OAuth authorization)
- Payment information from Stripe
- Publicly available LinkedIn content (comments, posts) for verification purposes
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain the Service
- Verify LinkedIn comments and distribute rewards on behalf of creators
- Process transactions and send related information
- Send administrative information, updates, and marketing communications
- Respond to inquiries and provide customer support
- Monitor and analyze usage patterns and trends
- Detect, prevent, and address fraud, abuse, and technical issues
- Comply with legal obligations
- Develop new features, products, and services
- Create aggregated, anonymized, or de-identified data for any purpose
4. Sharing of Information
We may share your information in the following circumstances:
- With Creators: When you verify a comment, the campaign creator receives your name, email, and LinkedIn profile URL
- Service Providers: Third parties that perform services on our behalf (hosting, payment processing, email delivery, analytics)
- Business Transfers: In connection with any merger, acquisition, or sale of company assets
- Legal Requirements: When required by law, legal process, or government request
- Protection of Rights: To protect our rights, privacy, safety, or property, or that of our users or others
- With Your Consent: When you have given us permission to share your information
- Aggregated Data: We may share aggregated or de-identified information that cannot reasonably identify you
5. Data Retention
We retain your information for as long as your account is active or as needed to provide you services. We may retain certain information for legitimate business purposes or as required by law, including:
- Transaction records for accounting and tax purposes
- Audit logs for security and compliance
- Backup copies for disaster recovery
- Information necessary to resolve disputes or enforce agreements
We reserve the right to retain anonymized or aggregated data indefinitely.
6. Cookies and Tracking
We use cookies and similar tracking technologies to collect and store information. These include:
- Essential Cookies: Required for the Service to function (authentication, security)
- Analytics Cookies: Help us understand how users interact with our Service
- Functional Cookies: Remember your preferences and settings
By using the Service, you consent to our use of cookies. You can control cookies through your browser settings, but disabling certain cookies may limit your use of the Service.
7. Security
We implement reasonable administrative, technical, and physical security measures to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security. You acknowledge that you provide your information at your own risk.
8. Your Rights and Choices
Depending on your location, you may have certain rights regarding your information:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your information (subject to legal retention requirements)
- Opt-out: Unsubscribe from marketing communications
To exercise these rights, contact us at the email below. We may require verification of your identity before processing requests. We reserve the right to deny requests that are unreasonable, repetitive, or not required by law.
9. Third-Party Services
The Service may contain links to third-party websites or integrate with third-party services (LinkedIn, Google, Stripe). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information.
10. Children's Privacy
The Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If we learn we have collected information from a child under 18, we will delete it promptly.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using the Service, you consent to the transfer of your information to the United States and other countries where we or our service providers operate.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Service after any changes constitutes acceptance of the updated policy.
13. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
Email: privacy@commentkey.com